1.GENERAL CONDITIONS OF PURCHASE.

Before making any transaction, user / customer acknowledges having read and declares to accept the following conditions of purchase. The realization of the order and its confirmation by the user / client materialize and complete full acceptance of these conditions of purchase.

2.Merchandise reception.

It is the responsibility of the customer to ascertain the time of delivery, the shipment is in good condition. Thus, If the box is open or if the appearance of packaging are doubts or suspicions about violations of the inviolability of the product, the client should not receive, immediately notifying the Cooperative N. S. Los Remedios - Picasat SCA. by phone (638872720) or e-mail: alimentación@remediospicasat.com

3. CUSTOMER SERVICE: CANCELLATION OR RETURN ORDER

The rules regarding returns (regulated by Management Act retailing the 15/1/96 number 7/1996)

Cancellation:

The Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz) accept the cancellation of an order as long as it is requested before sending it. For cancellation should contact our shop by phone number + 34 956 13 00 83

Return:

1/Conditions and procedure for return:

If for some reason, the customer is not satisfied with the order, You have received another product by mistake or has some kind of defect, you can return it within a maximum period of 7 calendar days from the date of delivery.

The Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz) only accept returns that meet the following requirements:

The product must be in the same condition it was delivered, without any damage and use, and shall retain its original packaging and labeling.

The shipment must be made using the same box that was sent to the client, or failing in a similar format to ensure repayment in perfect condition.

a copy of the delivery note must be included in the package, which also returned products and the reason for the return mark.

In order to provide the customer the return process and be able to correctly follow the same, It is set to return the single procedure established by the Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz).

If the reason for return is attributable to the Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz) (the product is defective, It is not the one who had asked, etc.), the amount of the refund will be refunded. If the reason is another (products are served correctly, but are not 'your welcome'), the cost of return postage will be paid by the customer. In the latter case shall this amount by the customer and deducted from the amount reimbursed by the product that has been returned to him. No expenses are not returned initial shipping.

Steps to proceed with the return:

Report by phone +34 956 13 00 83 before natural 7days from receipt, you want to return the product.

The Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz) inform the customer of the full address to which to send the product.

The customer must send by courier you choose, running with shipping costs.

Report the courier company used, date and time of return.

The company will not be liable for the costs incurred by those refunds that occur without respecting the steps outlined in this procedure.

2/ Reimbursement of the amount of the refund to the customer:

Once the Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz) You have received the product being returned and checking the condition of the same, will proceed, where appropriate, to pay to the customer the amount corresponding.

The return of products will result in a refund equal to the cost of returned products minus the cost of the return service (Shipping costs).

Only in the event that the product delivered is defective or incorrect, the Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz) also reimburse the customer the dispatch costs.

Partial refunds and cancellations will result in partial refunds.

The company will reimburse for the amount of the product, the account used by the customer, for the payment thereof within a maximum period of thirty days from the confirmation of arrival at the warehouse of the returned product.

For any questions contact the company at the phone +34 956 13 00 83, or by sending an email to alimentacion@remediospicasat.com.

4. FORM OF PAYMENT - SENDING OF INVOICES

Products ordered will be shipped after being paid. The customer or user can pay for products purchased by the payment means the Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz) puts at your disposal indicated on the website: www.remediospicasat.com. The user agrees to pay when placing the order at the initial price listed on the website. For each of the products offered will add the appropriate fees to relevant shipping costs. In any case, such fees shall be reported to the user before formalizing the purchase itself.

The customer must notify the Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz) any improper or fraudulent charge on the means of payment used for purchases, in the shortest time possible so you can make the necessary arrangements.

5. REALIZATION OF PURCHASE ORDER AND EXECUTION.

The user, to process your order through the website, You must complete the form provided to the effect, completing all contact details, Shipping, payment and / or billing, It is the same accurate and updated, accepting the conditions of use, Privacy Policy and recruitment data described herein.

The Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz), at the time of checkout by the customer, will communicate within a maximum period of forty-eight (48) hours, to the address he has indicated, an email with confirmation of the order, may be replaced by a telephone call where you will communicate such confirmation.

If for reasons unrelated to the will of www.remediospicasat.com deviniese impossible to meet the contracted supply, the Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz) propose an offer equal or similar, in market conditions close as possible initially proposed wings and if this is not possible, It will proceed to refund the amount paid.

The characteristics of the products and their prices appear on screen. The items will be available for sale until stocks last. Prices shown on screen are the I.V.A. now included. Offers are properly marked and identified as such. Its validity will be effective as on-screen.

The formalization of an order, it means under the acceptance of the general conditions of use, buying and Data Privacy Policy. The products will be shipped to the delivery address indicated by the customer.

The Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz) reserves the right to refuse any order even when paid, returning in this case the entire payment.

6. AVAILABILITY

If an item was not in stock at the time of order, The Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz) inform the customer about the date that would be available or propose a substitute product equivalent

In the event that the product is not available after having placed the order, the user would be informed by email or phone of the total or partial cancellation of this. The partial cancellation of the order due to unavailability no right to cancellation of the entire order.

7. DELIVERY AND PLACE OF DELIVERY.

Deliveries will be made by private courier services and transportation. While the buyer does not fulfill its obligations, Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz) You shall not be required to serve.

The products will be shipped to the delivery address the customer tell us.

Payment verified Cart, the goods will be delivered within a period not exceeding 7 working days from the day of that verification. The purchase made on the Sabbath, Sunday festive, It is deemed made to the following Monday or next business, respectively. These times are estimated. Thus, They may vary for logistical reasons or force majeure.

In cases of delayed deliveries, Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz) inform customers upon becoming aware of it.

They shall not be considered delays in delivery cases where the order has been made available to the customer by the carrier within the agreed deadline and has not been delivered for reasons attributable to the customer.

For security reasons, Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz) will not send any orders to PO, nor accept any order where it is not possible to identify the recipient and address.

The Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz) You promise to deliver the product in perfect condition in the direction that the user indicate the order form. Not being responsible for errors caused in the delivery when the delivery address entered by the user in the order form does not conform to reality or when data has been omitted.

8. SHIPPING COSTS.

Shipping costs will be specified in the processing of the order before confirming it.

9. RECOMMENDATIONS FOR USE AND CONSERVATION OF THE PRODUCT

All our products are subjected to a quality control process, so the company will not be liable if damage or alterations to the product occur due to a lack of care or preservation, contrary to our recommendations.

(Must contemplate. Breaking wings, plastic, cans, nozzles bottles, etc., and exposure deterioration or poor preservation of the oil.)

10. AREAS OF SHIPPING

Deliveries are made Peninsulares. For all other areas, Canary Islands, Ceuta and melilla, EU and non-EU countries, consult directly with the Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz), by phone +34 956 13 00 83 (extension 3)

11. PHOTOGRAPHIC PRESENTATION OF PRODUCTS

The photographs showing the products are presented for information purposes. The differences between pictures and products will be minimal and will not affect the essential characteristics of the products. The color of the products in the online shop may differ slightly from the actual color.

All our products are subject to improvement or change without notice.

12. CONTACT

If you have questions about products manufactured and marketed by the Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz) or on a particular order, they can call the phone +34 956 13 00 83 Monday through Friday from 9h to 13h, or send an e-mail alimentación@remediospicasat.com , info@remediospicasat.com

13. PRICES AND POLICY VALID OFFERS
All prices are in euros and include the VAT applicable at all times. However, These prices do not include the expenses for the shipment of products, which they are listed separately. Payment of the products is done in a secure server environment of our supplier. The Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz) You retain ownership of the products until the order is accepted by you and the customer has paid the amount of products.

Modifications.

The Company reserves the right to make changes and updates to the products, prices, promotions and other conditions contained in REMEDIOSPICASAT.COM, ensuring that the information offered on the website is truthful and appears without typographical errors. In case of a typographical error, outside the control of the Company. it will proceed to its immediate correction. If it happens that a customer decides to make a purchase based on an error of this type, REMEDIOSPICASAT.COM will inform you immediately of said error, each of the parties may rescind the purchase unilaterally at no cost as long as the existence of said error is justified.

 

14. BILLING AND EFFECTIVENESS OF PRICES.

The valid date for the bills and the purchase price of our products will be the formalization of the order or payment website: www.remediospicasat.com.

15. DILIGENCE IN DELIVERY.

Upon receipt of an order, the customer must check the condition of the package to the person making the delivery of the requested product, pledging to sign the reception, in which you can indicate any anomaly that could detect on the packaging. By signing the receiving sheet, Customer acknowledges having received the number of packages indicated therein and the good condition of the packaging. If the client subsequently observe any incident such as blow, break, signs of having been opened or any other defect or lack of products, it shall notify by e-mail info@remediospicasat.com , alimentación@remediospicasat.com or telephone n ° +34 956 13 00 83 to the Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz) within a maximum period 24 hours-48 hours, counting from receipt of the order.

Any extraneous circumstances the Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz), such as fortuitous, overwhelming force, Sinister, strike in any sector, etc. to delay or prevent delivery, will constitute, automatically, a cause for suspension or termination of the obligations of the company Cooperativa N. S. Los Remedios - Picasat SCA de Olvera (Cádiz), without compensation to the customer.

The Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz) inform the customer via any suitable means and the same day that becomes aware of such circumstances, so that it can freely suspended by annular response by telephone once the circumstances notified.

16. MAILING INFORMATION AND ADVERTISING
According to the general conditions of sale of Remedios Picasat S.C.A. , our customers are incorporated into our database, so you will receive mailings with offers of our products and novelties in respect thereof. If you wish to exercise the right to cancel this service, please, Contact us. In each mailing you receive, yourself can unsubscribe if you want no more deals of Remedios Picasat S.C.A.

17. Cancellation or modification REQUESTS
Upon receipt of an order, We proceed to the execution of the same and from that moment no cancellations or changes will be accepted for the same.

18. TRANSFER OF RISK
The risk of loss and / or damage is transmitted to the client from the moment the shipment of goods to the customer occurs.

19. GENERAL DELIVERY
The Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz) promises to deliver the product in perfect condition in the direction that the customer point on the order form.

The Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz) reserves the right to use all necessary means to carry out the delivery of products in the direction indicated by the customer. In order to optimize delivery, thank the customer to indicate a direction in which the order can be delivered within the normal working hours.

The Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz) shall not be liable for errors caused in the delivery when the delivery address entered by the customer in the order form does not conform to reality or have been omitted.

The Cooperative N. S. Los Remedios - Picasat SCA de Olvera (Cádiz), informs the customer that it is possible that the same order is divided into several deliveries.

It is the responsibility of the customer to ascertain the time of delivery, the shipment is in good condition. Thus, If the box is open or if the appearance of packaging are doubts or suspicions about violations of the inviolability of the product, the client should not receive, immediately notifying the Cooperative N. S. Los Remedios - Picasat SCA. by phone (638872720) or e-mail: alimentación@remediospicasat.com

Delivery is via courier, which, It carries a mandatory delivery against signature, if the recipient was absent, the carrier would notice and would spend up to twice. In case of further absence, the recipient can go to the nearest point of the shipping company responsible for delivery and retrieve your package. If the package has not been recovered along 14 days, It will be returned to the Cooperative N. S. Los Remedios - Picasat SCA.and the purchase will be canceled.

20. RETENTION OF TITLE
While the customer has not fully paid the price and all amounts due as a result of the sale, the product supplied deemed owned by Remedios Picasat S.C.A., with all the inherent rights. The customer will be considered depositary of the products and must store them apart, clearly identifying.

If any term maturity shown no customer cash amount, Remedios Picasat S.C.A. You can choose between demanding the immediate payment of all installments due and to overcome or terminate the contract and withdraw the products held by the customer, no obligation to reimburse any amount of perceived, which will benefit Remedios Picasat S.C.A. in compensation for breach of contract, without prejudice to compensation for damages caused to Remedios Picasat S.C.A. it can claim.

If prior to full payment of the products, such is the client object to their property of any lien or work, But the diligence will be expressly stated that they are owned by Remedios Picasat S.C.A. And, Nonetheless, they were seized, facilitate the exercise, by Remedios Picasat S.C.A. , of the relevant third party domain, whose expenses will be borne by the customer.

The client, Besides the special affectation to fulfill its obligations, established on products sold, will answer them with all his other goods.

21. DISCLAIMER

Remedios responsibility Picasat S.C.A. in the sale regarding the buyer it is limited to the invoice amount of the product sold and to that established by the applicable law on consumer.

Remedios responsibility Picasat S.C.A. It is limited to the amount of the invoice; Remedios Picasat S.C.A. is not liable for any lost profits loss of the buyer of goods.

New Platform for conflict resolution between end consumers and online stores

The European Commission launches a new platform for the resolution and conflict between end users and

Shops "Online". It covers both purchases nationally and internationally. Resolutions shall be

online in order to accelerate the times and costs reducier. More information here.

Access Platform resolutions of the European Commission.

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